SHIPPING + RETURNS
We currently ship to the UK on all our available products.
Please contact us for international shipping.
All of our products are shipped from our suppliers. Our suppliers are based worldwide so delivery may take slightly longer. They also follow rigorous quality checks before an item is sent to you. These items typically arrive within 10-30 days of purchase.
We understand not everything always runs as smoothly as we would like. As a valued customers we, of course, accept returns on our products. However, we only accept returns on products that are clearly damaged and unusable.
If this was the case please ensure you drop us a message on any of our social media accounts or via email to discuss with us any issues you may have. If you receive a product that has been clearly damaged in transit please ensure you take photographs of the damage before you proceed to open the package. If the product is in fact damaged inside, again please photograph it. This allows for a much easier experience when dealing with any postal/courier companies.
Once we have received the damaged product we will check the product ourselves for signs of use to ensure the damage has been made in transit and not by the customer.
We will then grant you a full product refund or a replacement product however we unfortunately cannot cover any postage costs.
The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (UK) advise you have fourteen calendar days to cancel the contract for your order with us and we will issue you with a full refund for the items you have purchased and the cost of standard delivery if you've paid for shipping.
The fourteen calendar days start from the day after you receive your order.
If you have already received your order, you will need to return to us the items from your order that you wish to cancel.
Following up our Returns Policy we do provide full refunds or replacement products should there be any damages however only if there is clear damage caused in transit and if no signs of use are apparent.